How it works
It's a pre-pay system. You purchase a block of "hits" on the XML or JSON files. There is no
time expiry on these credits, so you can use them whenever you wish. When you run low on hit
credits you can simply purchase more to top up and continue using the XML or JSON service. Read the
instructions to get a good idea of how it all works.
How much does it really cost?
Our XML & JSON Gold and Silver files update at 2 minute intervals, so you will never "hit" the files more often
than that. Calculate how long the credit will last as follows:
2 minute update = 30 updates per hour
30 x 24 = 720 updates per day
22,250 / 720 = 30.9 days
5 days per week (markets are closed weekends) = 6 weeks
So $25 worth of credit gives you 2 minute updates 24 hours a day for a month
(including weekends) or 6 weeks if you stop over weekends. The table below
gives an idea for different time intervals if you stop downloading on weekends.
||How long 22,250 credits ($25) lasts
||31 days (6 weeks)
||62 days (3 months)
||77 days (4 months)
||155 days (8 months)
||232 days (12 months)
||464 days (23 months)
||927 days (46 months)
||22,250 days (+60 years)
Don't hit the XML or JSON file more frequently than every 2 minutes because our Gold and Silver price pages
only update at 2 minute intervals.
If you have multiple users who need to access the Gold and Silver prices randomly, save the XML or JSON
page on your site/server and direct the users there so they don't use up the
The markets are closed on the weekend, so the Gold and Silver prices don't change. If you stop
downloading the Gold and Silver XML or JSON prices on weekends your credit lasts much longer.
If you only use the Gold and Silver prices for your business during business hours, stop
the downloads at night.
To convert (exactly) from Troy Ounce to Grams, multiply by 31.1034768
What guarantee do you give?
You can view our uptime statistics at this link
We have no service guarantee, we offer the Gold and Silver prices on a "best effort" basis.
What spot prices do you offer in XML or JSON?
Metals (per gram or ounce)
Gold, Silver, Platinum and Palladium.
AED, ARS, AUD, BHD, BRL, CAD, CHF, CNY, COP, CZK, DJF, DKK, DZD, EGP, EUR, GBP, HKD, HUF, IDR, ILS, INR, IQD, JOD, JPY, KWD, LBP, LYD, MAD, MXN, MYR, NOK, NZD, OMR, PEN, PHP, PLN, QAR, RUB, SAR, SDG, SEK, SGD, SOS, SYP, THB, TND, TRY, VUV, YER, ZAR.
Will the same credit work for all the different metals and XML or JSON prices?
I've subscribed, how do I use the XML or JSON service?
You will automatically receive an e-mail with your password at your Paypal e-mail address
within a few minutes. If you haven't received it, please check your spam or junk folders.
You can see the full instructions here.
If you need more help, you may wish to visit the Support Forum
Will you warn me when I run low on credit?
Yes, see the instructions
, (action=status) to
learn how to modify your settings.
I just bought more credit to top up but it is not added to my subscription...
Please check your Paypal email address. If you paid with a different address than before,
you will receive a new password for the new credit. Top up only works if you pay from the
same Paypal account email.
Why are the prices on my XML or JSON feed staying the same (...for 2 days)?
The markets are closed on weekends and public holidays, the Gold and Silver price will stay the same
till the market opens again and the XML & JSON files will not update. The best way to check the start and stop times
is to check on the web. The top few results on this Google search
will probably give you all the info you need.
If the Gold and Silver prices are not updating and the information indicates that they should be, we may have a problem,
or there may be a problem your side. Check the "System status" message on the home page
If it shows the XML & JSON prices are not updating, be assured we are aware of the problem and are working on
What times are the markets closed so I can stop downloading the Gold or Silver prices?
What time is reported on the XML or JSON price files?
The time on the price XML & JSON files is the New York time for each update.